Overview

This website is owned and operated by MOOMA (“we,” “us,” or “our”). These Terms & Conditions govern your use of our website and the purchase of products through our online store.

By accessing this website or purchasing from MOOMA, you agree to be bound by these Terms. If you do not agree, please do not use our site.

Eligibility

By using this website, you confirm that you are at least 18 years old or have the consent of a parent or legal guardian.

You agree not to use our website or products for any unlawful purpose or in violation of any applicable federal, state, or local laws.

Products & Natural Variation

MOOMA products are handcrafted in small batches using natural and organic ingredients.

Due to the nature of whole ingredients:

Color, scent, and texture may vary slightly between batches.
These variations are natural and do not affect product integrity.
Product images are for illustrative purposes and may not reflect exact variations.

We reserve the right to modify, discontinue, or update products and pricing at any time without notice.

Cosmetic Disclaimer

MOOMA products are cosmetic products intended for external use only.

They are not intended to diagnose, treat, cure, or prevent any disease. Statements on this website have not been evaluated by the U.S. Food and Drug Administration (FDA).

Individual results may vary.

If you are pregnant, nursing, have allergies, sensitive skin, or a medical condition, consult a qualified healthcare professional before use.

We recommend performing a patch test before full application. Discontinue use if irritation occurs.

Orders & Payment

By placing an order, you agree to provide current, complete, and accurate billing and shipping information.

We reserve the right to refuse or cancel any order at our discretion, including suspected reseller activity or pricing errors.

All prices are listed in U.S. Dollars unless otherwise stated.

Shipping

Shipping timelines are estimates and not guaranteed. MOOMA is not responsible for carrier delays once a package has been transferred to the shipping provider.

Additional shipping details are outlined in our Shipping Policy.

Returns & Store Credit Policy

Due to the hygienic nature of skincare products, MOOMA does not offer refunds.

Eligible returns may be accepted for store credit only, subject to the terms outlined in our Returns & Store Credit Policy.

Store credit:

Has no cash value
Cannot be transferred or redeemed for cash
Must be used toward future purchases

We reserve the right to deny returns that do not meet our policy requirements.

Intellectual Property

All content on this website — including text, images, logos, branding, product names, graphics, and design — is the property of MOOMA and may not be copied, reproduced, distributed, or used without written permission.

Limitation of Liability

To the fullest extent permitted by California law, MOOMA shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Your use of our products is at your own discretion and risk.

Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of the State of California, United States.

Changes to Terms

We reserve the right to update or modify these Terms at any time. Continued use of this website after changes are posted constitutes acceptance of those changes.

Contact Information

If you have questions about these Terms & Conditions, please contact MOOMA at hello@moomashop.com